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Director -US Operations

Leclerc Biscuits Leclerc Ltée logo 2024-5-6
  • job type icon Full-Time
  • profile Production
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Leclerc is a family business with 117 years of experience, tradition and know-how passed down from people with heart. Thanks to our 1,400 employees in nine plants in Canada and the United States, we are constantly innovating to exceed the expectations of both small and large appetites.

 

Working at Leclerc means...

  • Working in a family business
  • Evolving in a clean, temperate environment with the latest technology
  • Starting a new job with paid and adapted training
  • Benefit from a complete benefits program (drug and dental insurance, 1 week of sick leave [conditions apply], telemedicine, group RRSP with employer participation and more)
  • Enjoy quality meals at low prices in the cafeteria (unlimited coffee, tea, cookies and bars)
  • Enjoy free use of the sports facilities (basketball court, training room and cardio room)
  • Save on our delicious products and discover exclusive novelties
  • Take advantage of job security and opportunities for advancement within the company
  • Integrate a rich company culture (Christmas, birthday and maternity gifts, use of the Poka platform and more)

 

Summary of the Position

Reporting to the Vice President of Manufacturing Operations, the Director-US Operations is responsible for ensuring the development and competitiveness of manufacturing operations in terms of cost, production, safety and quality standards and work environment offered. He/she participates in the strategic planning of the company and is a change agent. He/she is responsible for setting up and maintaining, with high levels of rigor, methods and processes and management methods. He/she collaborates with the other departments of the company to ensure the optimal integration of their services to manufacturing operations.

For the above, he/she navigates well at all levels into the organization and also strongly connected with the production floor realities.

 

Responsibilities

 

 Strategic

  • Participate in the development of the organization's strategies by integrating the operational reality;
  • Identify, develop and direct the implementation of improvement processes aimed at increasing the efficiency of manufacturing operations;
  • Remain on the lookout for best practices in the market and measure the monitoring of operational performance against available market indicators;
  • Develop, plan, execute and control the actions necessary to achieve the objectives under his/her responsibility;
  • Participate as a member of the Management Committee;

 

Operational

  • Structuring the operations of his/her sector to ensure the efficiency and performance of the resources invested;
  • Plan, direct and support operational activities at the highest level of management with the help of managers;
  • Lead, advise and support teams dedicated to major investment and improvement projects;
  • Identify best practices in continuous improvement throughout the organization and ensure their implementation;
  • Collaborate on the development, implementation, monitoring and compliance of standardized operating and sanitary procedures and Key Performance Indicators;
  • Optimize the efficiency, productivity and performance of the equipment in order to achieve the objectives;
  • Follow the work of his/her team to ensure rigorous compliance with the expected safety, operating and quality standards;
  • Ensure the implementation and follow-up of the health and safety plan and compliance with the rules.
  • Participate in audits

 

 

Human resources and material management

 

  • Act as a leader in implementing a culture of continuous improvement and positively impact change management;
  • Coach the management team to be a positive source of influence leading their teams by example;
  • Develop a succession plan to guide and develop employees and provide active leadership within his department;

 

 

Skills and aptitudes

  • Bachelors in engineering (industrial, mechanical or electrical) or management of production operations or any other combination of education and experience may be considered
  • At least five (5) years in a director role;
  • Demonstrated experience in multisite management;
  • Significant experience in the manufacturing industry, preferably in the agri-food sector or other high-volume, high-speed production sector;
  • Have a recognized certification (eg Black-belt or other) or equivalent experience in knowledge, implementation, management and application of the principles of lean manufacturing and continuous improvement;
  • Demonstrate leadership by engaging people, showing courage in their decisions and inspiring confidence;
  • Superior analytical and synthesis skills;
  • Organizational, planning and priority management capacity;
  • Ability for interpersonal relationships, communication, persuasion and negotiation skills;
  • Results oriented at all times;
  • Problem solving skills and rapid and informed decision-making;
  • Ability to lead several projects at once and supervise work teams;
  • Travel up to 25%

 

Summary of the Position

Reporting to the Vice President of Manufacturing Operations, the Director-US Operations is responsible for ensuring the development and competitiveness of manufacturing operations in terms of cost, production, safety and quality standards and work environment offered. He/she participates in the strategic planning of the company and is a change agent. He/she is responsible for setting up and maintaining, with high levels of rigor, methods and processes and management methods. He/she collaborates with the other departments of the company to ensure the optimal integration of their services to manufacturing operations.

For the above, he/she navigates well at all levels into the organization and also strongly connected with the production floor realities.

 

Responsibilities

 

 Strategic
 - Participate in the development of the organization's strategies by integrating the operational reality;
 - Identify, develop and direct the implementation of improvement processes aimed at increasing the efficiency of manufacturing operations;
 - Remain on the lookout for best practices in the market and measure the monitoring of operational performance against available market indicators;
 - Develop, plan, execute and control the actions necessary to achieve the objectives under his/her responsibility;
 - Participate as a member of the Management Committee;


 

Operational
 - Structuring the operations of his/her sector to ensure the efficiency and performance of the resources invested;
 - Plan, direct and support operational activities at the highest level of management with the help of managers;
 - Lead, advise and support teams dedicated to major investment and improvement projects;
 - Identify best practices in continuous improvement throughout the organization and ensure their implementation;
 - Collaborate on the development, implementation, monitoring and compliance of standardized operating and sanitary procedures and Key Performance Indicators;
 - Optimize the efficiency, productivity and performance of the equipment in order to achieve the objectives;
 - Follow the work of his/her team to ensure rigorous compliance with the expected safety, operating and quality standards;
 - Ensure the implementation and follow-up of the health and safety plan and compliance with the rules.
 - Participate in audits


 

 

Human resources and material management

 
 - Act as a leader in implementing a culture of continuous improvement and positively impact change management;
 - Coach the management team to be a positive source of influence leading their teams by example;
 - Develop a succession plan to guide and develop employees and provide active leadership within his department;


 

 

Skills and aptitudes
 - Bachelors in engineering (industrial, mechanical or electrical) or management of production operations or any other combination of education and experience may be considered
 - At least five (5) years in a director role;
 - Demonstrated experience in multisite management;
 - Significant experience in the manufacturing industry, preferably in the agri-food sector or other high-volume, high-speed production sector;
 - Have a recognized certification (eg Black-belt or other) or equivalent experience in knowledge, implementation, management and application of the principles of lean manufacturing and continuous improvement;
 - Demonstrate leadership by engaging people, showing courage in their decisions and inspiring confidence;
 - Superior analytical and synthesis skills;
 - Organizational, planning and priority management capacity;
 - Ability for interpersonal relationships, communication, persuasion and negotiation skills;
 - Results oriented at all times;
 - Problem solving skills and rapid and informed decision-making;
 - Ability to lead several projects at once and supervise work teams;
 - Travel up to 25%

Kingsport, Tennessee

KINGSPORT

Workplace

Our Kingsport site has two ultra‑modern plants that primarily produce crackers and granola bars. Just like the city itself, our Kingsport plant is full of friendly, welcoming people who make you feel right at home. On a personal and professional level, everyone agrees that it’s a good place to work.

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